Committee to expose Queensland Public Trustee

Committee to expose the Queensland Public Trustee

If you have had dealings with the Queensland Public Trustee which you believe were not for the best interest of their client, take look at this site. You are not alone.  The trustee have taken advantage of the vulnerable, seeking their own agenda.  Their clients have been denied legal representation, independent medical and financial reports. justice and basic human rights

50 thoughts on “Committee to expose Queensland Public Trustee

  1. To Ross & his supporters .. I hope you are brought back to your home before they kill you too… my father has just been MURDERED BY THE NSW PUBLIC GUARDIAN & Trustee. Placed in neglectful hands of Gosford hospital .. this shit has to stop .. this is Abuse and neglect at the Rawest corrupt level… needs to be exposed!! Before others are murdered too!!
    Please help

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  2. You have put families total support as we are currently dealing with qld trustee following our mothers passing to date they have taken almost half of her estates value in fees

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    1. Anyone who claims they can help U create a Will (for free), then after U die…makes themselves Power of Attorney…& takes over total control of an Estate has to be questioned. NO lawyer has legal right to do that or else there’s NO point to making Wills, at all.

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      1. Not only that…where they claim the disabled person u knew CLOSELY for 4 decades as a sibling…now has privacy rights re: the Estate & u’r shut out of anything that is going on with their finances…these MONSTERS also hold private information about U…that U freely gave them coz U first believed they were trustworthy. This is behaviour of a SOCIOPATH…the wolf in sheep clothing…be WARY of the calm sounding voices pretending to be helpful…when u’r going thru the confusion stage…U will ALWAYS end up feeling…when u’r dealing with a sociopath. 4% population ppl…many high IQs…ZERO emotional IQ…basically it means…couldn’t care a f*** for U or ur disabled sibling!

        Liked by 1 person

  3. I have a free will made by the Public Trustee but I have specified my own executor. The primary reason for this was when my children were young. I was concerned that the Public Trustee would liquidate all assets (usual practice) and distribute the value, whereas I wanted the children to be able to continue living in the family home into which an aunt was prepared to move if both my wife and I died.

    By specifying my own executor there is little risk of adverse actions by the Public Trustee

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    1. Justin do your children and family a favor and save them the grief of having to deal with the PT, it doesn’t matter that you have an executor they (PT)can still delay, charge etc, before handing it over.

      Liked by 1 person

    2. Justin, for a certainty I recommend a new will be drawn up by another agency that, will override the Will lodged with the Public Trustee, I have observed the same arrangement as you had hopefully and trustingly expected, has simply been ignored or in some way nullified as to your expectations.

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  4. My dear friend, Doreen Farrar has just been put into a nursing home. Whilst this is probably for the best, in relation to her gathering her prized personal effects, the heartless Public Trustee of Qld with all its totalitarian nature and powers informed me just 2 days ago,
    ”     In relation to the clearing of Doreen’s property. As Doreen is charged fees on an hourly basis to remove her belongings from her property, it is not in her best interest to have the clearing of the property extend over a number of days. I believe a two hour window is sufficient for Doreen to collect items before the removalists clear the property. ”
    ( along with other senseless, coldly calculating decisions, railroading decisions )

    Liked by 1 person

    1. Hi David
      I am very familiar with the Trustees and have also had the misfortune of having dealt with them please contact ASAP.

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  5. If you are feeling uneasy about the Public Trustee QLD then there is basis for that – they openly are money business focused and recently put out a memo to encourage staff to think how they can make money.

    What I am interested in is why there is no investigation on their internal management from CEO down – ie – most of the top staff have been there for over 20 years – and under them in supervisory roles are people who started in the role in the mail room 20 years ago. I am aware the Regional manager at Southport started in the mail room twenty years ago – my question is what further education and training and work with external organisations (has he and all the directors and managers who worked side by side all these years and other long termers done secondments at other agencies – have they being exposed to other business models and benchmarking?)

    I am also aware that many staff met there partners and married each other and work love relationships are encouraged – which begs the question about conflict of interest and work place fairness. I’ve heard clients ringing in being called ‘crazy’ by a supervisor who has worked there for twenty years – she bullies new staff or people she doesn’t like and discriminates the clients – and she can as she is protected by the manager and Director who started the same time as her – there is no accountability, there is no transparancy, there is no innovation.

    Staff and clients are left with a cumbersome/complex database that is 20 years old which no staff are formally trained.

    The Directors and CEO and mangement constantly focus its narrative around the ‘vulnerability’ of its clients and seem to have missed the movement amongst people living with a disability and mental health where they have a voice and are active participants in their recovery and their lives.

    The fact that the organisation has little or no research or policy division and has no working steering committee with peak advocacy organisation speaks volumes – that lack of insight and intelligence hobbles its ability to work constructively and respectively with its clients and train its staff properly.

    The basic problem is that the people who started there 20 years need to move on and allow a new culture in – there are some new directors and people but it is moving very slowly and as long as there is this ‘familar’ intimate nexus it will stay the same – they can’t see the trees because of the forest – which is why orgs like Brisbane City Council have a policy of moving Managers and supervisors to different sites and other orgs don’t encourage romantic relationships – that does not make for a fair work place or innovation.

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    1. It is good to see that I am not the only person having troubles with the Queensland Public Trustee.
      Do you have a copy of the letter about thinking of ways to make money? I would like to see it if possible.
      My father died on June XXX, 2018. They turned up on his deathbed during lunchtime at the behest of his friends to make a will. Somehow, that resulted in a will where the appointed Executor is the PT and, this pair of friends ended up being significant beneficiaries.
      Almost immediately, when I found out the PT were the executors, the case manager wanted me to ‘request’ they renounce, on the proviso, I agreed to an alternate executor with the other main beneficiary who is one of these two friends. Then I asked them for a copy of the file notes, which they have avoided because I have a fair idea about what happened.
      The problems are
      1) This pair made a secret trip from Brisbane to NSW the morning dad died and took items from his residence.
      2) This pair called people in dad’s hometown, including one of my relatives and warned them not to tell me they were making the trip

      I sent this email the Southport Office last week:

      “Re the will of the late XXXXXXXXXXXX
      It is now the XXXXX of October 2018 and nearly 4 months since my father died. In previous conversations, the Trustee communicated their desire to renounce as executor citing an inability to obtain probate in Queensland because my father’s assets are in NSW where he normally resided. I have stated to the Queensland Trustee on many previous occasions they should renounce.
      The second thing said by your office was that without an agreement between the main beneficiaries, my father’s will would pass to the NSW Supreme Court after 3 months. We did not settle on a jurisdiction or solicitor.
      I have a Diploma in XYZ, extensive supervisory experience in the AAAAA sector and, have an already developed plan to finalise the estate, including a retired bank manager willing to take care of the financials.
      When is the Qld Trustee handing over the will to the NSW Supreme Court?”

      When you send the Southport Office an email on Monday, their form is at 5.00 pm on a Friday two weeks down the track, they email a response. This time, the response came at 4.58 pm Qld time on the Thursday two weeks down the track. It was the same wait and see response I got in August.

      My response in email was

      “My father was extremely anti-government his entire life. Why the Queensland Public Trustee became involved in the picture not only has me, but also all of dad’s friends in XXXXXXX confounded. It appears as though the Qld Public Trustee is deliberately driving the Estate into a position where further incompetent management will attract additional tax on top of exorbitant fees. Masquerading taking advantage for profit as hefty deliberation is not acting in the best interests of the beneficiaries.
      I have been hearing about this submission for over four months and the Southport office has struggled to come up with a decision. I doubt the submission was much more than a basic alternatives analysis and, certainly not a lengthy literary effort to wade through like War and Peace. The right solution is to hand the original will to the NSW Supreme Court you as have previously stated because it will solve a multitude of sins a Queensland Court cannot effectively remedy”.

      I saw this site and thought I would share my experiences without prejudice.
      One of two things I thought of doing is posting a detailed account in every available comment box of every Qld MP on social media, and asking them what they think. Then I thought about asking friends if they would also do the same, but so far I have resisted the urge to do so but I wonder what the media would make of it.

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      1. You are not alone there are thousands of victims of the Guardianship Racket aka
        Tribunals Guardians Trustee who have been getting away with this ABUSE for decades .
        see aasgaa.com we are committed to exposing this.

        Liked by 1 person

      2. The media is part of the racket, likewise ALL political parties, ALL churches and ALL watchdogs. Creation of the guardianship racket involved collaboration between every conceivable entity with power and influence, the idea being to close off every possible avenue for recourse. Only very few victims have discovered an escape route, after which the powers that be took all steps possible to prevent a re-occurrence. For the benefit if those who have the view that their local politician will help, advocates in Queensland have contacted every single politician in the state, most face to face, without achieving anything. Back-benchers don’t have any power anyway, and the ministers / shadow ministers don’t give a rats (actually there is reason to believe they do have considerable interest but I’ll refrain from elaborating in this forum)

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    2. ‘Regional manager at Southport’ is a most ‘interesting’ character if you get my drift, but then there are quite a few ‘interesting’ creatures in the PTQ. As for PTQ accounting systems, the Costello Review commissioned by Noddy Newman had a few things to say about PTQ systems, none of it even remotely complimentary. Whistleblowers have confirmed that nothing has changed, although it is known that strings are pulled internally by certain staff who have a substantial dirt file on managers and external bureaucrats. A number of so-called ‘trust’ officers have been found guilty of criminal misuse of victims money and at least a few are currently doing time. That said, you won’t read about that in the media for obvious reasons.

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      1. The regional Manager, like a large percentage of people working at the PTQ started in the mailroom twenty years ago and has no actual experience in disability or managing staff – I am aware that many of the staff there are thrown in the deep end and just expected to deal with complex cases and people’s lived experience. The place isn’t run by sociopaths – but people with no education, no experience and no interest in the complex nature of running a disability service that gives people with a disability some agency or a voice. I was at one meeting where a senior staff member joked she would hold up answering questions about a will as the legal department were asking her too many questions – which meant more work for her – poor thing as worked there over twenty years and despite getting a high salary has lost any incentive or interest in her job or the people she serves.

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      2. Elizabeth, I have ‘liked’ both your comments because of their relevancy to so many other people’s dilemmas. Also, the information offered is quite sound. I personally had carried out a private investigation into Tasmania’s Public Trustees as well as that State’s Guardianship Authorities.
        It seems to me that each State’s Guardianship Authorities and its subordinate Public Trustees are each and all tarred with the same brush. The State’s quest is to access the estate monies (that are supposedly held in trust) via their huge manifest of fees and commissions helped along with their improper lusting banalities.

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  6. My fiancés Grandmother is a vindictive drunk. She is utilizing the Public Trustee to exploit my partner for rent money for a room she was forced to leave due to 10 years of vicious abuse and domestic violence. When asked to find new remnant OR we would seek legal remedies, she filed with PT simply to ensure rent, for room already in legal contention, is still paid. She has many complex financial contracts and though she’s not a math wiz, she’s cognizant and the subjective Dx of “learning disability” is highly questionable. Her Grandmother has threatened my life, calls my sweet partner a “wh***”, throws alcohol cans at Her, and I quote “I hope your BF rapes and murders you”. Well done, Public Trustee, for assisting and exploiting a young lady with a disability/diffability.

    With love,
    Deadpool.

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    1. One of the main criteria for gaining employment with the PTQ is that you must be a psychopath. No other creature on this planet is prepared to stoop to the depths typical of PTQ operatives. Victims also need to be aware that the PTQ controls the OPG (which it funds), the QCAT kangaroo tribunal, the Attorney General, the media, and at least some Supreme Court judges. No watchdog in Australia is prepared to lift a finger against the PTQ (or for that matter the OPG or the kangaroo tribunal). Lawyers generally are not prepared to tackle the kangaroo tribunal (or by extension the OPG / PTQ) as the kangaroo tribunal can, and does, cancel the practicing certificates of lawyers who oppose it. Evidence of malpractice is unnecessary as the kangaroo tribunal does not recognize rules of evidence, and in any case any evidence deemed necessary is manufactured as and when required.

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      1. If U want credibility for UR advice…then name the lawyers dis-barred. We do not need scare-mongering…we need FACTS.
        No nastiness intended.

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  7. I have corresponded with the Federal Attorney General some 2 weeks ago to make my report about the immunity provided to the State Guardianship Boards and their subservient Public Trustees. To date no reply. I will not let go of this pursuit. I am available on Twitter @williambtm to respond to genuine inquiries into my endeavours. Also will respond to all inquiries per my Twitter account.

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  8. Hi my name, is Catherine & I am a victim, too with public trustee, n.s.w. taking all my money, that I worked hard, for years, & payed tax, as well as a inheritance, left to me, after my father, sister, & husband, passed away, within a few years, of each other! Also when I ring trust up, to ask for extra money, for clothing or personal items, etc they tell me, I have no money, & they are very abuseist, & nasty, & hang up, on me, which upsets me, & stressed me out, I have spoken to other people, about trustee, & a couple of solicitors, which have told me, they have taken a lot of money, from family’s, & are corrupt, & not to trust them! I wasn’t well, & very voverable, when they took advantage, of me, & made me, sign, papers, against my will! Any way I am very lucky, that I have found a very good solicitor, that knows a lot about trustee, & what they do, to a lot of family’s, & sell there homes, & take all there life savings! It’s not right, or fair, he & my 8 children, & my two brothers, are taking them, to the high supreme Court, in the year 2019…which I have a very good chance, of getting all my money, back plus compensation, for emotional abuse, & putting stress, on my health, & financial hardships! Also I heard they pick on people, with mental illness, & the elderly, frail people, with dementia, or Parkinson disease, as they think we can’t managed our money! What business is it, of there’s? We all should have a right, to do what we want, with our owe money! It’s our, money, that we all have worked hard for! Even if some of us, are on a pension” one of me workers, even went on a 6 months, overseas holiday, yeh, properly with my money! Also I only get $50. A week, to live on, try living on that, when u have a little dog, to feed, & take care of? Only for my children, & brothers, helped me out, otherwise I would be stuff! They are very controlling, & are only out for thereselves! I bet they wouldn’t like, someone controlling there money? Anyone out there, having the same problems, with trustee, all states, please let me, know by email, or u can phone me, on 0478 188340, I would really, be interested in hearing, or talking about it! Maybe something can be done, about it or stopped, from wrecking & destroying, family’s lives, especially the elderly! Thank u, Catherine, merry Christmas, to all & happy new year, 2019….

    Liked by 2 people

    1. Hi Catherine contact aasgaa.com there are thousands like you around Australia.The Guardiabship Racket is corrupt and rotten you are not alone and all Australians have the right to know of the ABUSE being perpetrated around Australia.They are a National Disgrace

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    2. You poor thing. I have had dealings with the NSW Public Trustee over my mother with dementia whose affairs they manage.

      That has reached a point where the case officer hides behind the receptionist and won’t answer why they paid an account for $970 of carpet cleaning when she moved out of her unit into specialised care.

      Apparently, he did not like it when I told him nobody in their right mind would authorise payment of a $970 invoice for carpet cleaning in a unit that was tiled and only had carpet in the bedrooms.

      Then there is the problem with them not obtaining her half share of a fixed deposit account that was agreed to in front of an NCAT panel of 3 people that recorded the hearing on tape.

      I suggested he come up with a decent explanation or I would go ask the local MP what he thinks about the situation.

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  9. It is important that all persons that have experienced grievances from both or either of the Guardianship Board and Public Trustees in their State that they air their negative experiences that have arisen from within this pair of parasitic bureaucratic gorgons, per this site, or to seek out the AAGSAA.
    Here below is very interesting officially published information on the absolute relevance of our right to fight against State government condoned financial abuse, over and above elderly abuse, not forgetting outright theft by a State’s Public Trustees enabled by their Draconian statutes.

    http://www.austlii.edu.au/au/journals/ElderLawRw/2003/8.html#Heading163

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      1. And who are you when you are at home? Firstly, nobody is going to name their sources on a forum that anybody can join. It sounds like you are an employee of the QPT or someone from the media looking for a story.

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  10. Well “VERY CONCERNED”…don’t attack ME…my comment was made to commentor “VOICE” on the comment made Nov 22nd, 2018…where it was claimed PT staff are not sociopaths YET the commentor claimed they were at a MEETING with Southport staff, that said very personal words & seemed to know them VERY WELL from yrs back…has U wonder if the commentor didn’t WORK there.
    And my other response was to “Elizabeth Kelly’s comment” made Nov 21, 2018 claiming she KNEW of solicitor dis-barrment who ever dared challenge QCAT…yet she doesn’t name names of who has been dis-barred.
    Ur story “VERY CONCERNED” is upsetting (as WE’VE ALL been thru the CRAP)…I’d challenge a carpet cleaning bill of $970 as well…considering U could nearly have the carpet replaced for that price.
    That IS the sociopathic TENDENCY of the govt organisation that calls themselves: PUBLIC TRUST…they just REFUSE to answer when U have a genuine question…coz, that’s what SOCIOPATHS do…stir DRAMA – & ENJOY watching ppl SUFFER with confusion…& make NO solutions or apologies….coz, they just ENJOY having POWER over people….& there is NO-ONE they have to answer to…so why not?!
    It’s like a crazy sci-fi movie & the govt is taking OVER – normal people’s lives!

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    1. Okay, I think you are very naïve or you are trying to make out that you are.

      Do you really think anybody will spill his or her guts on a public forum just because a recently joined poster does not believe them and wants to see hard proof?
      What makes you think that you have the right to demand they prove their allegations to you?

      a) Naming people could end up in court as a defamation case. Perhaps you also need to read the legislation about harassing public servants to appreciate the gravity of the consequences because the government might be the plaintiff. The government might even agree to fund the legal costs for one of their employees to bring the matter to court as an individual.

      If you have not learned it by now, the side with the most expensive lawyers and largest chequebook usually wins.

      b) My guess is if anyone had hard proof that a government body played a vindictive role in having some solicitors disbarred; then they might want to tread very cautiously as well.

      Think about it like this, who do you think would have that kind of information in the first place?

      The answer is the government department involved. If an employee or former employee took that information and published it in plain sight, then they possibly face criminal charges for taking that information in addition to breaching a federal and or state confidentiality agreement.

      Now, do you think asking for hard proof on here is still reasonable?

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      1. If the officer is not following procedures and there are unnecessary delays then it not consider defamation. To defame a person you have to tell a blatant lie that is seen by another person or people that will bring the person character into disrupt. If you can show that your statement were factual and correct and that there was no lies then it is not defamation. A government agency uses defamation to scare people from going public – the Public Trustee used this same bully boy tactic on both customer and STAFFs.

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      2. Very Concerned, the information posted in this forum, (I speak for myself, 4 years plus of my investigating abused client cases. Given I have gained full knowledge and interpretation of the State Public Trustees statutes, I can confirm they are a huge burden on society and have proven themselves to be shonky and unconscionable….time and time again.
        There well may be one or 2 Public Trustee stooges reading the comments on this forum, however, stating the truth is no way harmful to the authors of this
        same.
        At the end of the day, a political comment is permissible by law, so I ask you to ease back your suspicious untrusting mindset and better realize the comments posted do not necessarily destroy one’s fidelity and integrity.

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  11. The Public Trustee should be made to be accountable with their fees for administration,property management, running of trust accounts and investments with monthly or 6 monthly statements. With full yearly statements given to the people involved.

    The public trustee should be made accountable for the bullying. threats and harassment by their officers of members of the public they are supposed to be representing.

    The public trustee should be made accountable by their actions of using the unlimited funds they have for lawyers to disadvantage those that do not have those funds. e.g. refusing meditations and insisting on going to court.

    The public trustee should be held accountable for their lack of communication and insistence on ignoring beneficiaries wants and needs. e.g cashing up all assets

    The Public trustee should be made transparent to the public and they should know that is is a commercial enterprise paid for by our taxation dollars however still designed to make a profit.

    The public should know that the Public trustee workers are paid from the government (our taxes) once in their salaries and then the public Trustee is paid again by requiring that their time and their work be repaid by the client.

    The public trustee should be made accountable to show profit/loss records as the major corporations do.

    The public trustee should be accountable to show where the profit they make is spent.

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    1. The Public Trustee should be disbanded along with the tribunals they are corrupt broken rotten and collude with each other in order to take over life’s and assets join aasgaa.org to expose the decades of abuse & financial exploitation of the vulnerable & families under these evil corrupt bastards

      Liked by 1 person

      1. Yes Minister, Thank you I am already attached to the ideals of ASGAA, then email any progressions I have been able to achieve…to AASGAA.

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  12. Yes but AASGAA.ORG is only the tip off the iceberg, probably their biggest money spinner $$$$. I was threatened and harassed and I consider myself to be a reasonably sane person. However if they treat people like they way they treated me it is unreasonable. I Know they take advantage of others as they took advantage of me in tears. but I want a renaming of them as their name is misleading. This should not be a government office.

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    1. Which office and who is the lawyer and case officer handling the matter? I would be able to tell you if they are hopeless or now and how to put a bomb under them.

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  13. With out a will. They took over administration of the estate properties ( long story) and my mortgages. I’m pretty sure after they sold the properties that I had the mortgages on had debt on they would have said not our problem that’s your mortgages

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    1. The Public Trustee Australia wide are a bunch of corrupt scum along with their cohorts the tribunals the sooner the Public is made aware that this lot of trash are engaged in abuse and financial exploitation covered up by successive state governments these bastards need to exposed the better off and safer Australians will be.

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      1. Yes Mia, the same goes for the legal practitioners that represent the Public Trustee, the State governments themselves that perpetuate this rorting/robbing the elderly of their estates. The icing on the cake is that the Supreme Courts in every State are ever inclined to hand down their decision in favour of the Public Trustee.
        I am familiar with 1 particular case that the legal spook for the Public Trustee withheld evidence that would otherwise have seen the decision favouring the person being dispossessed of his name upon a property title.
        So now I hope everyone understands the justice element in each State of Australia.

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      2. Yes William that’s why we are exposing this on a National level follow aasgaa.org Australians must reject the legal systems which have been set up to fail the citizens and yet they gvts etc continue to claim we have rule of law & natural justice. Australia’s biggest scam is the Guardianship System .

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  14. Yes I am having trouble getting my brother back home to New zealand, unfortunately he has dementia — hence the reason PUBLIC TRUST have taken over his financial affairs — I was made guardian for my brother October 2019 –‘every time we get so close to me going over to accompany him home ANOTHER STUMBLING BLOCK COMES OUT OF THE BLUE — I am appauled how this sort of CRAP CAN GO ON –‘NO CONSIDERATION FOR ANYBODY — THE WAY THINGS ARE GOING IT WILL BE TOO LATE FOR MY BROTHER –‘also the number of case managers he has had since ALL I WANT IS TO GET A DATE SO I CAN COME OVER + BRING MY BROTHER HOME — THEY HAVE SO MUCH PULL ONCE THEY GET YOU INTO THEIR SYSTEM — THE REASON BEING BROTHER IS PRETTY WELL OFF +’ALL THEY WANT ARE HIS $$’s,.

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    1. Welcome to the guardianship racket. Precious few Queenslanders have ever beaten this racket (three out of six thousand odd in fact in the past ten years, or one in two thousand victims). Many more ‘could’ but won’t, because they aren’t prepared to do what it takes. You are 100% correct in asserting that ‘all the want is the money’, however you need to realize that the Queensland government (both major parties and all the rats & mice) is both financially and morally bankrupt ergo the scum will do whatever it takes to plunder a victim’s estate. If perchance you are fair dinkum and willing to do whatever it takes, I may be able to assist. Note however that I am not a shoulder to cry on, my only interest is in helping people beat the scum. Check out https://aasgaa.org or aasgaa on facebook / twitter and ask someone about contacting an advocate in Queensland.

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